Effective Date: 18/04/2026
All information provided by Pets Veterinary Clinic, whether on our website, social media platforms, WhatsApp, or any other communication channel, is for general informational purposes only and should not be considered a substitute for professional veterinary consultation, diagnosis, or treatment.
While we strive to provide accurate diagnoses and effective treatments, outcomes may vary depending on the pet’s condition, response to treatment, and other factors beyond our control. We do not guarantee specific results from any medical service or procedure.
Pet owners are responsible for:
Providing accurate and complete information about their pet’s health and history
Following all medical advice, treatment plans, and aftercare instructions
Monitoring their pet’s condition after treatment and seeking timely follow-up when required
Failure to comply with medical guidance may impact treatment outcomes.
In urgent or life-threatening situations, immediate medical decisions may be required to protect the pet’s health. By using our services, you acknowledge that our veterinary team may take necessary actions in the best interest of the animal when time-sensitive decisions are needed.
Any advice or information shared through phone calls, WhatsApp messages, or online platforms is based on limited information and should not replace a physical examination. We strongly recommend in-clinic consultation for accurate diagnosis and treatment.
We may refer cases to external laboratories, specialists, or service providers when required. While we work with trusted partners, we are not responsible for the services, outcomes, or practices of third parties.
 Pets Veterinary Clinic is not liable for:
Complications arising from pre-existing or undisclosed conditions
Delays in seeking treatment
Reactions to medications, procedures, or anesthesia
Any indirect or consequential loss related to the use of our services
All services are provided with professional care, but risks inherent to veterinary treatment are acknowledged.
Images, videos, and content shared on our platforms are for informational or illustrative purposes only. They should not be interpreted as guaranteed results or standardized outcomes.
We reserve the right to update this Disclaimer at any time. Continued use of our services or platforms constitutes acceptance of any updates.
